1. Shariah Scholar / Shariah Scholar – Product & Policy Management (AVP–I/AVP)

Summary:
Professionals with strong Shariah knowledge responsible for reviewing bank products, ensuring Shariah compliance, conducting research, verifying contracts, issuing Shariah opinions, and guiding the bank in Islamic finance practices.

Core Responsibilities:

• Review product proposals, agreements, contracts, and manuals.

• Conduct Shariah research and analysis.

• Prepare Shariah-based responses and verify product compliance.

• Ensure corrective actions and compliance reporting to SBP.

• Provide expert Shariah advisory to management.

2. Procurement Specialist (OG-II / OG-III)

Summary:
Responsible for efficient procurement of goods and services while ensuring compliance with PPRA rules and internal quality standards.

Core Responsibilities:

• Manage procurement cycle including requisition, RFP, tendering, evaluation, and negotiations.

• Maintain transparency and fairness in procurement.

• Prepare contracts, SLAs, and documentation.

• Collaborate with IT, Finance, Compliance, and Risk departments.

• Vendor management and resolution of grievances.

3. Para Medical Staff

Summary:
Healthcare professional responsible for supporting routine medical checkups, maintaining medical records, assisting doctors, and handling panel hospital coordination.

Core Responsibilities:

• Assist medical officers in checkups.

• Scrutinize and verify medical bills.

• Maintain medicine inventories and emergency records.

• Coordinate with panel hospitals on rates and reimbursements.

4. Call Center Agents (OG-IV)

Summary:
Customer service roles responsible for handling customer queries via phone, providing support, resolving complaints, and ensuring digital banking service uptime.

Core Responsibilities:

• Handle and resolve customer calls and complaints.

• Follow communication guidelines and scripts.

• Identify customer needs and propose solutions.

• Monitor daily transactions and ensure system uptime.

• Support banking platforms and assist during weekends/public holidays.

Age Limits

• AVP/AVP-1: Maximum 45 years

• OG-II/OG-III: Maximum 40 years

• OG-IV: Maximum 35 years

• Para Medical Staff: Maximum 35 years
  (Age counted at closing date of application)

Skills & Competencies

All applicants must possess:

• Excellent communication skills

• Strong analytical and interpersonal abilities

• High-level teamwork, adaptability, and professional attitude

Qualification Requirements

• Candidates must have recognized degrees from HEC-recognized universities.

• Specific educational requirements vary by position (Shariah, Procurement, Nursing, etc.).

Experience Requirements

• Minimum experience required based on the job category:

  • Shariah Scholar: 4–5 years

  • Procurement Specialist: At least 3 years

  • Para Medical Staff: Minimum 3 years

  • Call Center Agent: Fresh to experienced with good communication skills

Other Conditions

• Only short-listed candidates will be called for interviews.

• Online applications only are accepted.

• Bank reserves the right to accept or reject any application without assigning a reason.